Outage sites, speed testing can’t test your Internet connection and neighborhood.

Are the problems on your LAN, with your provider or something bigger?

Outages.io shows you what’s REALLY happening

Ranked third most useful Internet monitoring tool by comparitech

Map shows others in your neighborhood experiencing similar problems

Reasons for using Outages.io

One-Sided Contracts

 You’re stuck in a “best effort” agreement with your Internet Service Provider. It means the ISP does its best but guarantees only the speed to the street. But they still need to provide reliable services. Outages.io gives you the proof you need when problems occur.

Connection Issues

We rely on the Internet for almost everything. When we experience ongoing intermittent problems, it’s frustrating. Outages.io can help by providing the details you need to see what’s happening with your connection.

Critical Services

Reliable connections can be important, especially if you are using VoIP for your phone or depending on the Internet for burglar alarms, remote video monitoring or even elderly health related devices. Outages.io alerts you to potential problems before they become critical. 

You're Not Alone

If you are experiencing connection issues, your neighbors might be too.  Get nearby friends and family to use Outages.io and suddenly the connectivity picture will get clearer. Share the data on your provider’s social media pages to get help.  It’s hard to deny a problem when multiple people in the area are experiencing it!

 Windows and Linux

Download Our FREE Agent

Our monitoring agent runs on Windows 7, 8 and 10, x86 Centos7, Debian7, Ubuntu and many others. Simply install and see what’s happening with your Internet connection. 

Try our live demo or read our overview

Always On Monitoring

Optional Hardware Device

Runs 24/7, self-updating, best reports possible using under 1 amp compared to PC. One time purchase of $49.95 then use with our free service. Adds free DNS server and webcam option.
See extra benefits

All-In-One

Everything You Need In Just One Tool

Outages.IO helps you monitor your Internet service from your perspective, something outage sites and speed testing can’t do. When you are experiencing issues, sometimes it’s hard to convince your ISP a problem exists if you don’t have proof to show them. Or, by the time you get through to tech support, your connection returns to normal.  

When you install the free Outages.io software, your dashboard shows you when, where and who is having the connection issue.  Is the problem in your building, with your ISP or is it their upstream provider? Outages.io lets you see what’s going on.  Your dashboard reports the last 50 events your connection has experienced.  You can even enable instant notifications to alert you to potential outages or other problems.

Outages.io is about empowering consumers to see what is otherwise an invisible service. Use it to find problems or simply because you are curious. Best of all, Outages.io is free, easy to learn and use for non-technical consumers, yet includes a lot of details for those interested in digging deeper.

Features

Outages.io includes the following:

Free DDNS

s

Problem Alerts

Network Facts

Problem Identification

Updates & Fixes

Free Reports, Trends

Helpful Support

Accountable ISP

Hardware Benefits

Why use our optional hardware agent

Add A Webcam

Connect any UVC webcam to your agent as a bonus monitoring camera. Simply enable the service from your dashboard. Add our free Dynamic DNS to reach it using an easy to remember name. Read more…

Low Power Consumption

Our agents use less than 1 amp of power, run 24/7, are self updating and you’ll never accidentally power it off , unlike running on a PC. Buy one and help keep Outages.io free for everyone to use.

DNS Server Built In

Gain DNS privacy. Why make it easy to be tracked? Our hardware agents come with built in DNS to help keep your Internet activities private. What you do online is your business. Read more…

Testimonials and Feedback

We really appreciate the feedback we’ve received from our users. Thank you for taking the time to help us improve and make Outages.io work for you!

Provider fixed neighborhood problems thanks to Outages.io

Several months ago, I started experiencing intermittent problems. Every time I’d call my provider they told me everything looked fine. Things got worse and I found Outages.io while looking for ways to monitor the problem. Within days, I was seeing regular outages only two hops away.

I posted on our neighborhood board asking if others had any problems and several people said yes. Two of them decided to install Outages.io and now all three of us could see the exact same problem. The cable provider refused to acknowledge the information sent but we soon saw a truck working in the neighborhood. I stopped to chat with him and he had no idea at all about IP, he kept saying there was a signal issue in the area.

I know for sure that sending them our combined data had an effect and things have been great since. 

Customer issue solved

In one case the problem appeared to have existed on the customer’s equipment, but I had an ongoing saga with their previous ISP trying to get them to repair a VDSL line fault. They repaired the line but outages were still occurring somewhere within the ISP equipment, as in the end we switched ISP and the problem is resolved, as proved by Outages.io monitoring!

I reconfigured the clients entire WiFi network (several point-to-point connections across a large site) – full factory reset and set up from new, and the intermittent issues seem to have disappeared.

Thanks again for such a helpful tool, and the great support. I’ll be sure to recommend the service to others. I’ve got a couple of websites where I’ll add blog posts to promote your services.

Ben

Thanks, John, we listened to your feedback! 

Helped with WOW problems

I like you guys. A LOT. I’ve used your online agent and it really helped me hold WOW’s feet to the fire to fix an issue.
Now I’d like to actually buy your hardware agent.   Almost IMPOSSIBLE to do! I know there is a link somewhere to do that, but I can’t find it. My suggestion… put a hot link on any page that mentions the hardware agent that says BUY NOW! 

So, please send me a link or give me some guidance.  While the software agent is great, I know that the hardware agent will be well worth the money, especially when my wife keeps turning off her laptop! 🙂    TYVM, John 

–Thanks John! From Outages.io 

Ooops!  We appreciate the input and have made it easier to buy the hardware agent. Some links were lost in recent updates. Please accept our offer of half price for your hardware.  🙂
     –Sincerely, the team at Outages.io