It can take up to 23 minutes to get back on task when you’re interrupted. As a result, Internet outages and downtime can make working from home, online classes and Zoom meetings frustrating.
Your IT team needs to know about Internet connection problems when they happen. Outages, low bandwidth causing downtime adds up fast when staff can’t connect and clients can’t reach you.
(Downtime cost Gartner Study)
Your business needs the Internet to be reliable. What do you lose when your connection is slow or down? Customers and potential sales. Find your Internet issues quickly and get back to business.
(How to quantify downtime)
CommunityFor home / business Internet issues
- Totally FREE to use. Start now!
- Quick Inactive notifications
- Automatic speed testing
- Shows overall average speed
- Automatic outages logging
- See when/where/whom on outages
- Tracks total downtime
- Details of last 50 outages
- Simple or Detailed dashboard
- Shows your network details
- See if neighbors are down too
- Windows, Linux, ARM, Openwrt
- Free DDNS (Dynamic DNS)
- Free support forums
ExtendedIn-depth reports & more features
- Everything in COMMUNITY plus:
- Email and dashboard alerts
- Fine-grained notifications control
- Optional firewall security scan
- Alerts history
- Outages history
- Pings history
- Speed test history
- See historical detail trends
OrganizationsMultiple locations & admin level control
- Everything in EXTENDED plus:
- Near real time overview map
- Email and Phone support
- Low bandwidth menu/reports
- Remote Access Service (RAS)
- Optional environment sensor
- Hardware agents for reliability
- Monitor any number of locations
- Single monthly billing
For IT Professionals
Our automated Internet monitoring shows outages, low bandwidth and how the local provider is performing anywhere you install it. Outages.io software installs easily on most platforms, or choose the plug-and-play hardware version. Monitor one or hundreds of Internet-connected locations. Set notifications to reach the right IT staff when problems arise. Is the problem affecting one location, a street. a whole business park or a section of the city? You’ll know before the calls start coming in. Cut down on tech support time and save money.
Working from home – Telecommute
Your team needs reliable Internet to keep them connected to their tools, clients, and coworkers. First, slow Internet and frequent outages zap the energy out of employees. Second, it can frustrate IT personnel trying to track Internet outage issues that seem to come and go. Finally, the time and and resources spent hunting for answers means wasted productivity for everyone. Outages.io can show you if the issues are onsite, with the Internet provider, the VPN, or beyond.
Security systems monitoring
A chain is only as strong as its weakest link. That’s why Outages.io alerts your team quickly if remote locations stop communicating. Likewise, remote video cameras and monitoring stations need Internet that’s always on to keep businesses and homeowners safe. Don’t wait to be told the Internet is down again! Our automated Internet monitoring keeps your team informed with text and email notifications so you’ll never be caught off-guard.
Telehealth – Healthcare anywhere
When your patients are hours away from your medical office or need virtual doctor visits, you need reliable tools to care for them and track changes in their health. Keep your staff connected and your patients safe at home. Outages.io tracks your Internet’s health with an easy to read dashboard showing where issues are with your connection.
Utilities, unmanned equipment rooms
The clock starts ticking when a line is cut or an alarm is triggered in an underground vault. For example, what if the alarm is not received because of a slow or down IP/Internet connection? Outages.io reduces losses and complaints by letting you know when a connection goes down. Installs anywhere, only 2 inches square, no servers needed.
Add as needed.
Easily see issues
on visual map
Easily see issues
on visual map
- Inexpensive roll out – no large, up front budgets required, add agents as you add locations.
- Easy to use, easy to learn by IT personnel.
- Reports, ongoing updates and full email and/or phone support is included.
- Near-real-time alerts via email and/or SMS to specific admins.
- Monitors IP connectivity (or lack of), firewall ports and environment conditions.
- Secure access to remote equipment rooms and networks without opening firewall ports.
- Details IP issues for network/provider accountability.
- Avg 6 kb/s out, 16 kb/s in. Custom tuning available.
- Self-contained, auto-updating. No software to install at remote locations.
- Monitor unlimited locations with a central map overview showing any and all problem locations.
- No profiling, monitors connectivity only, not packets.
- Acts as a simple DHCP LAN client.
- Customization, development available.
Connection slowdowns cost money
Internet downtime and connectivity issues can add up and quickly affect your bottom line. First, you need to know immediately when remote locations are no longer communicating. Next you need to find out why it’s happening and where the problem is. But Internet outages and slowdowns can be hard to pinpoint. And your IT personnel could spend hours troubleshooting after the problem has already gone away. Above all, it’s important to find out if the issue is at your end, your Internet provider’s location, or beyond.
Budget friendly, add as needed
New technology rollouts can be expensive. Sometimes equipment rooms don’t have spare servers to install software on. As a result, costly stand-alone appliances are purchased for each location. Consider adding Outages.io agents and use the service at no cost. Upgrade agents reports to Extended on an as needed basis when you need more details to let your staff dig even deeper into Internet problems and slowdowns causing downtime. Try Outages.io at a few locations to see how it works for you and expand from there.
Hardware, software or both
Outages.io lets you use a mix of software and hardware agents in one single control panel. Run a mix of Community and Extended reports, it’s all under your control Our hardware agent provides automated Internet monitoring 24/7 without having to keep a PC/server running. Monitor one or one hundred of your critically connected locations and prevent lost revenue and frustrated customers.
Easy to integrate
Outages.io can be used stand alone or alongside existing monitoring tools. It can be used with a mix of software running on Windows, Linux, ARM and OpenWrt devices or by simply installing one of our hardware agents at the location. Our hardware agents connect to existing DHCP servers, use only one amp of power, and run 24/7. Everything is built-in, no software to install, it’s on the job instantly.
Is it really free for home and business?
Outages.io is absolutely free to use. Our community level provides all the tools you need to troubleshoot your Internet connection, monitor downtime and track Internet outages. The software is free to download and use. Our optional hardware agent is a one-time cost that members tend to use when they don’t want to or cannot keep a PC on 24/7. Our support forum will get you going if you have questions.
Installing an agent
Intro to the basics
Your provider guarantees only the speed to the street. You’re stuck in a “best effort” deal that means you pay for services when they aren’t reliable or even down. Outages.io provides evidence you could use to get credits, discounts and help with problems in your home or neighborhood.
You rely on the Internet for almost everything. Reliable Internet is a must for Voice over IP (VoIP) phone and if you work from home. Intermittent problems cause you frustration, stress and down time but Outages.io helps by providing facts you can post on your providers social pages to get help.
Your Internet connected video doorbell, Alexa, Nest, home security, all stop working without it. Outages.io alerts you when the Internet stops working. This is especially critical with elderly that rely on Internet connected services. Can grandma still call out or is no one able to reach her?
You’re Not Alone
If you are experiencing connection issues, your neighbors might be too. When others in the area install Outages.io, the bigger picture emerges and connectivity issues get much clearer. Compare then share your facts on your provider’s social media pages to get help.
Business And Home
Broadband initiatives, hotel and other chains, remote employees, remote sensing/equipment. Easy deployment anywhere, any time and situation where IP connectivity is involved.
MSP, ITSM, Tech Support
You cannot afford complaints. Reliable services are a must. Preempt problems, save time and money by confirming or eliminating Internet related events.
Quickly learning about Internet connectivity, low bandwidth issues and potential security risks are especially important for critically connected remote locations, hardware and services.