Flexible levels and features that benefit you
Outages.io is goes beyond Internet monitoring, it’s a set of powerful tools
Included in all packages:
Light / Standard dashboard
For new members just getting a feel for Outages.io, a Light and Standard dashboard view are available. Light shows a brief overview of outages and where most of the problems are, locally or with the provider, etc. Standard gives more details. The Outages.io forums are always available if help and support is needed.
Dynamic DNS (DDNS)
Why pay your Internet provider a fee for the priveledge of a static IP when all members get free DDNS when they use Outages.io. No need to remember a changing IP to reach something at your home or office, a convenient URL is placed in your dashboard when you enable DDNS and have an active agent.
Automatic speed testing
If enabled, agents can automatically run speed testing based on various conditions. When the agent detects a slowdown based on latency and a short occasional speed test, it triggers a full speed test and results are shown in your dashboard. Extended reports can send low bandwidth alerts.
Included with our Hardware Agent:
Add a camera
Most of the Outages.io hardware agents come with a feature that allow you to connect a compatible (UVC) webcam to the USB connector on the device. Access credentials, resolution and other settings to view your remote video are provided in the dashboard.
Add DNS privacy
The first step toward privacy, especially in light of net neutrality is finding DNS services which are not your providers and especially avoiding large well known publicly available free servers. Hardware agents ordered from Outages.io come with your own personal DNS server built in.
Outages.io hardware agent owners can enable wireless Internet monitoring to know how their local wireless, wireless Internet provider and/or LTE 4G/5G provider is doing. Enabling wireless monitoring is as simple as entering a few fields in the wireless section of the dashboard.
Included with our Extended Reports Service:
Add security scan
Extended reports come with a security scan option. Outages.io will continuously check your home or office firewall and alert you should an unauthorized port open. Use this option to monitor your web server and any other Internet-connected devices.
Our Community service gives you the option to enable notifications if your agent goes inactive for any reason. With extended reports, you have a range of options and combinations that suit your exact requirements. Notifications can be email, dashboard alerts, and optional SMS.
Historical / trends
When extended reports are enabled, a new menu becomes available which goes well beyond the 50 events limits in the community dashboard. The ongoing historical data for this location helps members drill deeper for clues and trends that help the decision making process.
Included with our Organization Reports Service:
Environment Sensors with alerts
An optional environment sensor can be added to Outages.io hardware agents. Sensor enabled agents can run sensors only or they can run sensors and Internet monitoring simultaneously along with all other features.
The sensor monitors temperature, humidity, light, barometric pressure, sound, air quality, vibration and even seismic activity at the location it is installed at. Each metric can be set to alert someone if an upper or a lower level has been reached.
For example, if temperatures go below or higher than a set range or if humidity becomes too high, alerts can be sent. Notifications can be via email, dashboard only and SMS.
Note: Outages.io hardware agent and sensor are a one time cost and work with our Organization level service.
Remote Access Service (RAS)
Outages.io offers a Remoter Access Service (RAS) that gives members secure, encrypted direct access to devices on the LAN without having to open firewall ports. If there is nothing interesting for hackers to see, they won’t bother to keep looking.
RAS is the perfect way to give admins direct access to configuration screens, firewalls, anything maintained on remote customer networks, unmanned equipment rooms and countless other situations.
For IT Professionals
Instantly shows Internet problems at any number of Internet-connected locations and alerts the right people. Was a whole business park down, an entire street, a section of the city? Was it one provider, more than one? You’ll know before the calls start coming in. Management and personnel both same time and money.
Add as needed.
Easily see issues
on visual map
Easily see issues
on visual map
Outages.io. For home or business.
Your provider guarantees only the speed to the street. You’re stuck in a “best effort” deal that means you pay for services when they aren’t reliable or even down. Outages.io provides evidence you could use to get credits, discounts and help with problems in your home or neighborhood.
You rely on the Internet for almost everything. Reliable Internet is a must for Voice over IP (VoIP) phone and if you work from home. Intermittent problems cause you frustration, stress and down time but Outages.io helps by providing facts you can post on your providers social pages to get help.
Your Internet connected video doorbell, Alexa, Nest, home security, all stop working without it. Outages.io alerts you when the Internet stops working. This is especially critical with elderly that rely on Internet connected services. Can grandma still call out or is no one able to reach her?
You’re Not Alone
If you are experiencing connection issues, your neighbors might be too. When others in the area install Outages.io, the bigger picture emerges and connectivity issues get much clearer. Compare then share your facts on your provider’s social media pages to get help.
Business And Home
Broadband initiatives, hotel and other chains, remote employees, remote sensing/equipment. Easy deployment anywhere, any time and situation where IP connectivity is involved.
MSP, ITSM, Tech Support
You cannot afford complaints. Reliable services are a must. Preempt problems, save time and money by confirming or eliminating Internet related events.
Quickly learning about Internet connectivity, low bandwidth issues and potential security risks are especially important for critically connected remote locations, hardware and services.