by Outages.io Authors | Feb 8, 2021 | Blog
The Internet has been down at our hospice office and in-patient unit all weekend. It’s frustrating because we have a shared connection with another of our facilities, so it’s hard to know exactly where the problem is occurring. Is it at our office or at...
by Outages.io Authors | Feb 6, 2021 | Blog
We love it when our Outages.io customers share their success stories. Nancy sent this one in to us recently: “I am a 75 year-old housewife, but I did work as a network administrator before retiring 18 years ago. Believe me, NOTHING in technology stays the same for 18...
by Outages.io Authors | Oct 1, 2020 | Blog
Avoiding the Internet blame game If your company offers online services, it’s almost a given your customers will think your business is having issues before blaming their own slow Internet connections. Outages.io shows where the problems are happening, whether...
by Outages.io Authors | Sep 23, 2020 | Blog
When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems...
by Outages.io Authors | Sep 22, 2020 | Blog
Maybe all the talk about net neutrality means opportunities Let’s be honest, the main factor behind eliminating net neutrality is pure greed and control. Internet Service Providers (ISP) like any other business, sometimes prefer not to invest in better infrastructure...
by Outages.io Authors | Sep 21, 2020 | Blog
In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need...
