by Outages.io Authors | Sep 23, 2020 | Blog
It’s September 2020 and with everything that is going on with COVID-19, reliable Internet access is critical. Internet and other service technicians are just as stressed about walking into customers’ homes or offices as their customers are about being...
by Outages.io Authors | Sep 23, 2020 | Blog
Avoiding the Internet blame game If your company offers online services, it’s almost a given your customers will think your business is having issues before blaming their own slow Internet connections. Outages.io shows where the problems are happening, whether...
by Outages.io Authors | Sep 23, 2020 | Blog
In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need...
by Outages.io Authors | Sep 23, 2020 | Blog
When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems...
by Outages.io Authors | Sep 23, 2020 | Blog
Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers with Echo Networks Outages.io service. PRESCOTT, AZ – When Internet issues arise, especially Voice-over-IP (VoIP) and network related...
by Outages.io Authors | Sep 22, 2020 | Blog
Outages.io eliminates hours of frustrating calls to providers support line, gives consumers and IT support proof of what is happening with services during and after problems. PRESCOTT, AZ – How many times can you reboot a router before you give up in frustration?...
