Hardware agents ordered from our site often come with special features which can only be enabled through your dashboard.
In the ‘At a glance’ section of your dashboard, you’ll find an area called Hardware special features. This area shows you what features may be available on your agent.
Not available: Feature is not available on software versions, self installed hardware and/or hardware purchased from our site.
Available: Feature is available. Simply enable it or purchase a subscription to enable it.
Enabled: Shown if the feature is already enabled.
Agents available for ordering on our site will show which options are available and details about those features are maintained here.
No cost. Automatically enabled on select agents
Privacy is a huge topic these days and with net neutrality in a somewhat unknown state people are becoming more interested in protecting their online activities.
The first step toward privacy, especially in light of net neutrality is finding DNS services which are not your providers and especially avoiding large well known publicly available free servers. Hardware agents ordered from our site come with a DNS server built in.
To use the agents built in DNS service, go to your dashboard and look for Network in the At a glance section. There you will find the LAN IP of your agent. Change the DNS server settings in the networking of any device on your LAN to point to your agent and you’ll now be using internal DNS services.
Things to keep in mind
-If your agent gets powered off, so does its DNS server. Make sure to keep it on 24/7 using a standby power supply or UPS.
-Your agent reboots nightly as a precaution. Its DNS service will be unavailable during the 1-2 minute reboot cycle.
In the above cases, you could make your agent the first DNS server and another as a secondary. If your secondary is something external, remember that all queries will be going there until your agent is back online.
No cost. Enable/disable at will. Supply your camera
Some of our agents allow you to connect a compatible (UVC) webcam to the USB connector on the device.
NEVER connect something to a USB port unless you have checked the power requirements first. The device may not be able to handle the power requirements and could cause the device to malfunction or become completely inoperable. Most of our agents normally use between one and two watts (max) but adding a camera can require an addition one to two watts of power.
Note: The higher the frame rate and/or resolution, the more bandwidth and device resources the camera will require. Try a few settings then go with the lowest which works well for you. Remember, this is a bonus camera for you, not your main security system. If you notice that the video is practically useless, very slow movement for example, lower the frame rate and/or resolution.
Enable Camera: Enable or disable the camera service on your hardware device.
Resolution: Pick the resolution that best works with your camera in pixels.
Options are: 160×120 320×240 800×600 1024×768 1280×720 1280×960 1600×1200 1920×1080
Frame rate: Pick the frame rate that you would like the camera to stream at.
Options are: 5 10 15 20 25 30
Username: Enter a secure name to access your camera. Be creative, upper, lower chars etc!
Password: (min 8 chars): Enter a minimum 8 character password. Be VERY creative, upper, lower, alphanumeric.
Once you have enabled the camera service on your device, there are some additional steps required in order to setup and then access your camera.
First, you will need to power down your hardware device and wait for it to start communicating again by looking at its dashboard. Once you see it communicating, you can then connect your UVC based webcam into the USB port on your device. This will cause the video driver to be loaded.
You should now be able to browser to your devices private IP that was assigned it by your local DHCP server. If you do not know the local IP of the device, go to your dashboard and look under Details which will show you the IP. Remember to add port 8080 in your link.
If you are not prompted for the name and password that you have configured, then power down the device then power it back up one more time. This will start the video service and with the camera already connected, you should now be able to access the camera.
If you would like to access the camera from the Internet, you must open a firewall port to the camera. Be sure to use a good name and password combination to prevent hacking. You can also use our free dynamic DNS option to more easily remember your camera address.