Alerts before things get critical
When working with remote locations. Getting quick alerts to environment changes or loss of Internet communications can be critical when managing remote connected equipment rooms, cabinets, field sensing equipment and others.
The default function of Outages.io is monitoring the Internet connection and alerting IT when one or more locations are no longer communicating. Our compact, two inch square hardware agent packs quite a punch and with our environment sensor attached, it can alert the right people about condition changes before they become an issue.
In remote locations, where hardware breakdowns may require sending support personnel, having the ability to detect issues to assess the situation could save staff from making an extra trip. Our hardware agents contain everything needed to monitor the environment at a fraction of the cost of traditional environment monitoring systems.
When more information is needed
In fact, by enabling Remote Access Service (RAS), IT staff can gain access to remote equipment, anything in the server rack without having to leave any ports open on the local router/firewall. By enabling the automated security scan, staff will know quickly if unauthorized ports suddenly become open.
By enabling the camera function from the dashboard, an inexpensive HD USB camera connected to the hardware agent can take a snapshot of the surrounding area in order to help staff plan what they should bring before traveling out to make repairs.
No matter which options are enabled, all can send alerts. Notifications can be sent to the proper person, an alert can be shown on the overview map showing the status of all locations and alerts can be displayed in that agent/location dashboard as shown in the image above. A historical trail is generated showing who acknowledged the alert and what was done about it.
The hardware agent with the environment monitoring device are a one time purchase at $195.00 + shipping and include one full year of Internet monitoring with sensors enabled and extended reports. After the first year, simply upgrade the agent reports with one of our long term package deals to keep monitoring as usual.
There is no cost to add your own camera and it can be enabled from the dashboard. RAS is available as an addon for a small monthly fee.
Environment sensor monitors multiple data points
By adding our tiny sensor to the hardware agent, we can monitor temperature, humidity, ambient light, barometric pressure, sound noise, air quality (eTVOC ppb/eCO2 ppm) and vibration.
Because our demo agent is installed in the middle of nowhere, we don’t want to waste expenses sending personnel to remote locations unless we really have to. By adding a multi element environment sensor, we are able to be alerted to any of these and similar scenarios, all controllable via one dashboard page.
- An alert can be sent should the temperature, humidity or barometric pressure change too drastically.
- If the air quality reading is changing, this could indicate that our cabinet is filling with dust, contaminant, or that something is overheating or slowly burning up.
- Sound monitoring could alert us that something has changed, perhaps a fan or power supply is starting to fail and causing unusual sounds.
- Our vibration, sound and light monitoring might alert us to possible tampering. After all, it’s a small cabinet that is closed and dark.
- An ambient light reading of anything more than 0 could indicate that someone has opened the cabinet.
There are plenty of other reasons why monitoring the environment in remote cabinets, equipment rooms and many other locations areas could save a great deal of time and money.
The following image shows a historical view of current and past alerts, who looked into it and what was done.
The following image shows how each metric can be set to alert someone of environment changes.
Each metric can be individually set with its own range.
Remote Access Service (RAS)
We mentioned RAS at the start of this article. RAS is perfect for providing remote, encrypted, secure access to network resources without having to open any firewall ports.
Multiple profiles can be saved and reaching various devices on the LAN where the agent is running is as easy as clicking on the profile link. Only the allowed IP’s will be able to gain access and everything is done from the dashboard.
Our RAS demo links to an image to give some idea of what could be done. In the case of this demo, the link would be to a cable modem showing signal levels. RAS is a secure, encrypted remote access method which does not require opening firewall ports.